FAQs

How to avoid overheating during wirless charging

1, Use MagSafe-compatible cases and covers.MagSafe-compatible cases have a ring of magnets surrounding the wireless charging coil to effectively bridge the gap between the iPhone and the MagSafe charger. Remove all non-MagSafe cases before charging to prevent overheating.

2, Remove foreign objects attached to the charger or the back of your iPhone.Magnets in the MagSafe charger and iPhone can attract metallic objects like coins or metal shavings, causing them to get hot. Ensure that your charger and the back of your phone are clean and free of obstructions before charging.

3, Do not charge in a warm environment.Charging inside a car or in direct sunlight can increase the temperature of your MagSafe charger and your iPhone. Check if any heat sources are present near your charging area and move them someplace else if possible. Also, do not use MagSafe while playing intensive games or using the camera, as they heat your iPhone considerably.

4, Detach any removable accessories.Accessories like the Apple Wallet are meant to be detached before charging with MagSafe. Apart from increasing temps, you could risk damage to credit cards and RFID tags kept in them.5, Check for faults in the charger.The charger may be defective if the above steps do not mitigate the issue. Check how firmly the MagSafe charger attaches to your iPhone. If it just slides off, the magnets inside may have misaligned. The wireless charging coils may have also come in contact with the metallic body giving rise to heat. We recommend taking your charger in for service to resolve the issue.

What is Hinovo`s advantage at heat disspation.

Your iPhone Get warm When Charging With Wireless MagSafe. The reason is that the circular magnetic ring where the snapping occurs is too small to let in all the energies generated at once. Some of these energies get converted to heat, increasing your iPhone’s temperature as soon as charging commences.

In order to improve the Heat disspation. Hinovo has some advanced features.

1, Metallic Deisgn with aluminum alloy Material, it has better heat transmission efficiency compared with other Magsafe Battery Pack. But don`t worry about it, It won`t affect safety. Better heat dissipation will prolong your iPhone Battery Life-Span.

2, Graphene Dissipation.

3, 18 Magnets has stronger Magnetism compare with other Magsafe Battery Pack, Keep firmly attach.

4, Over-heat Protection .Hinovo Power Bank has over-heat protection to avoid too hot to damage the Battery using Lifespan. It will stop charging till the temperature cools down.

Why Does Your iPhone Get So Hot When Charging With Wireless MagSafe?

The reason is that the circular magnetic ring where the snapping occurs is too small to let in all the energies generated at once. Some of these energies get converted to heat, increasing your iPhone’s temperature as soon as charging commences.

The heat generated while charging wirelessly is minimal, but it often worsens if you use the phone as you charge it. For example, assuming you’re recording a video or making a video call while charging, the heat generated will be more than if you were charging and your iPhone is switched off.When many apps run underground simultaneously, especially for a long time, you can also expect your iPhone to be hot. The iOS is doing extra work to keep these apps functioning, contributing to the heat you feel when charging.

So, a phone running multiple apps and charging with MagSafe will be hot. However you can choose the right type of Mag Safe wireless charger.

How do you charge the Power bank?

Hinovo Power bank compatible with any Type-C charger or AC adapter.

Here is the best way to charge a power bank:

Step One: Attach our USB-C cable to the power bank.

Step Two: Connect the other side of the cable to your power source.

Step Three: Your power bank should begin charging.

Step Four: Once full charged, unplug the power bank from the power source.

Why Your iPhone Stops Charging At 80%,And How To Fix It?

Here are some of the most common reasons that your iPhone battery isn't charging past 80%.

1,Your iPhone Battery is Self-Preserving:If your iPhone only stops charging at 80% sometimes, it's likely because of a feature that Apple has implemented to improve your battery's lifespan. Because you have Battery Optimization turned on. Go to Settings > Battery > Battery Health and turn it off. You'll then be able to overcharge your battery all you want.

2,Your iPhone is Too Warm, There are many reasons cause it. Hinovo Power Bank has over-heat protection to avoid too hot to damage the Battery using Lifespan. It will stop charging till the temperature cools down.

How To Fix An iPhone That Won't Charge Past 80%

1,Lower your iPhone Temperature

2,Turn off "Optimized Battery Charging"

How long have I fully changed my iPhone 13?

2h40min

How long has it taken to change the Power Bank fully ?

MB1-5000 mAh 1.5 hours , MB1-10000 mAh 3 hours

Will this be compatible with iPhone 14?

Hinovo Magnetic wireless Power Bank is compatible with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max. Notes: Don't suggest using iPhone 12 mini/ 13 mini

Will this work on an iPhone with a generic (non-MagSafe) case?

With iPhone MagSafe case, it can be firmly attached and charge your iPhone wirelessly. It can also charge your phone wirelessly even if the phone case is not magnetic.

Can I wirelessly charge one phone and use usb c to charge another device at the same time?

Yes. HINOVO MB1-5000 can wirelessly charge your iPhone and USB-C cable charge another device at the same time.

Does this work on My Andriod Smartphone samsung galaxy?

Yes, Hinovo Battery Pack has PD 20W Type-C cable charging fuction. It is compatible with most Type-C input charging devices, Such as Smartphone, i-Pad, Smartwarch or ear-phone. Refer to wireless charging function, Hinovo Power bank is specially designed for iPhone 14/13/12 series. not suggest using it for other devices.

How to resolve stop charging during satimatiusly wireless charging and cable charging?

Hinovo Magnetic wireless Power Bank allows you to wirelessly charge your iPhone while also charging the power bank via a 20W PD wall outlet.Hinovo Power bank compatible with any Type-C charger or AC adapter.

Here is the best way to guide how to charge a power bank and your phone at the same time:

Step One: Attach our USB-C cable to the power bank.

Step Two: Connect the other side of the cable to your power source.

Step Three: Your power bank should begin charging.

Step Four: Just attach Hinovo MagSafe Battery Pack to the back of your iPhone for efficient wireless charging.(To solve your problem, you can try to press the switch button.)

Can it still charge other phone with the cable? Like a normal power bank

Yes, with HINOVO MB1-5000 you could use the USB-C port to charge your phone.

Does the battery pack fit the 12 mini & 13 mini?

Duo to the incompatible size, it is not recommended to use with iPhone 12 mini or 13 mini.

Does this support pass-through charging?

This portable charger can be recharging and wireless charging your phone at the same time.

How much slimmer is this than Anker MagGo?

Thickness of HINOVO MB1-5000 is 0.35 inches, Anker MagGo 622 is 0.5 inches.

Does this work with google pixel?

Appreciated that you are intrested in our Hinovo MB1-5000 Magnetic Power Bank.

Yes. Our MB1-5000 5000mAh support :15W wireless charging and PD 20W Cable Fast Charging, that means you can both use our Type C PD 20W cable charge, or 15W wireless to charge your Phone. As we know that Google Pixel 6 support Fast cable chargning 30W, and Wireless charging 21W.